BL C.

Their shipping page says a return form will be included in the box or can be downloaded from the web site, both of which are not true. Wanting to avoid giving them my credit card information, I also paid through paypal. I would have been able to dispute the charge with my credit card company, but paypal won't be helpful unless I can actually return the products.

Their products are obviously fakes: their are lighter weight, thinner sole, and thinner outsole than the standard Ugg Short Boot. They also advertise multiple colors on their site, but shipped only chocolate.

I am having a chinese friend translate a message to send to them and translate the shipping information from the EMS label. Hopefully this will work. Otherise, I'll donate the items and learn a hard lesson.