I spent almost three thousand dollars on a camera that never arrived. I contacted customer service they informed me they would have to contact the shipper and start a claim. I was told once claim was I approved I would receive a refund or replacement. The claim was approved and I have not received a refund or replacement. They have not responded to emails. When I contact customer service they say someone will call me back which never happened. Do not shop here total scam. Stole money from both me and the shipper.