I chose a certain hotel room when I was booking but my confirmation gave me a different type of room. I've spoken with two customer service representatives and both say there's nothing they can do to fix it. That's a ridiculous. I just made the reservations. All I want is to switch it from one room type to another. The customer service representative just said but if I don't show up I will be charged. This was my first time using Priceline and absolutely my last.