Great site to find parts and easy to use. I had a miscommunication about expedited shipping but after a little hiccup with shipping, CarID made it right and satisfied me above and beyond what I expected.
I truly appreciate a company that will go the extra step to make sure their customers are happy. This ended up being a great experience and I will definitely be back.
Dear Blake,
Thank you for bringing this issue to our attention.
Please accept our apologies for the situation with your order, and for the frustrating experience you had.
Due to the technical intermission in the shipping protocol, the package was shipped via UPS Ground. We have already issued a full refund for expedited shipping.
Please check your inbox for details.
Sincerely,
Consumer Relations Department at CARiD.com.