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Blake A.

Contributor Level

Total Points
83

1 Review by Blake

6pm
  • 6pm

6/22/17

I purchased running shoes from 6pm. Com. This was not my first time. The shoes are highly discounted, brand name running shoes. The shoes did not fit my feet and were uncomfortable. Instead of offering to replace the shoes at no cost for me to ship them back, thereby keeping a customer happy, they give vague instructions on returning the product and then I paid three times as much ($11) to ship a product back for a full refund of what I paid for them. Therefore, it is like walking into a shoe store, making a purchase and then deciding the shoes don't work for me and returning them and they charge me $11 to drive back to the store. What a grand rip off! Never again! They just lost me as a customer.

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Justin F. – 6pm Rep

Hi Blake - we sincerely apologize for any confusion or disappointment regarding our return policy. We are a deals site and in an effort to keep our pricing as low as possible, we do not offer prepaid return labels. You can find out more about our return policy here: https://www.6pm.com/return-questions

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