blah b.

Booked a room through getaroom.com through phone, gave them all the credit card information and confirmed our information 3 times with them. Next day got an email from them saying the reservation is cancelled and they said the cancellation was by mistake and someone made another reservation directly with the hotel and we can just use that confirmation number to check in on the day of arrival. Called the hotel cuz getaroom said they can't confirm the cost of the room because the reservation is now made directly with the hotel. The hotel said the reservation was made by a third party booking so they can provide us any detail on the cost of the room. Then called getaroom.com again and they insisted that the confirmation is now cancelled and not valid but the hotel says that the reservation is still valid...