My mentally disabled son somehow was able to get past the block on our TV to order movies. He ran up over 300.00 worth of movies. I had a 100.00 limit on movies to be ordered on this account. They would only remove 45.00. Off of he bill. They have the technology to see that the movies were not being watched all the way through. Only a few minutes. They simply did not care. I absolutely abhor this company. I would give a zero if it was an option.