As per the reviews already on this site - STAY AWAY & DO NOT PURCHASE. NEOSMART is FRAUDULENT & customer service is UNRESPONSIVE. Unless you are running an old version of Windows, their products are USELESS. WinRE does not work, check over their website and see how many years ago complaints about this product that it DOES NOT WORK. Following the support steps is unsless, the product does not function regardless, it is buildout the wrong components for Windows RE. When you discover their dodgy product doesn't work - and contact their customer support - they DO NOT RESPOND. EVER!
****YOU HAVE BEEN WARNED*****