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B K.

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Experience: Clothing & Fashion

Member since May 2017

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1 Review by B

I placed an order in mid april for 2 dresses and a swim suit. First package of a $330 dress and a $60 swimsuit shipped quickly and said I would receive that Friday. Second package shipped later but I received it remarkably quick. I sent a message stating I needed these for a wedding and would be going out of town, could I speed up the delivery. They stated it shipped and was too late to change. Not all on bluefly but the fedex site was slow to update, and then transferred over to USPS which updated a day after the fact every step of the way. It states my delivery was delivered the day I left, although neither USPS or Bluefly has been able to supply me with documentation. I reached out to both USPS and Bluefly and have heard back from neither. Despite reaching out to bluefly and them telling me to give it 5 days (on April 25) I have heard radio silence since. So I'm out $400 on two items I've never laid an eye on and have had zero help from them since reaching out. Last time. I'd stay away.
Bluefly R. – Bluefly Rep
Hi B.K.

I am so sorry to hear about your experience and can understand your frustration!

Do you mind private messaging us your details, including email address and order number and I can have our CS team look into this for you?

I look forward to hearing from you.

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