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B J.

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1 Review by B

Comcast

  • Comcast

“Wish I could give them a zero”
10/10/20

Customer service is absolutely horrible. Worst I've ever encountered by FAR. I could go on about the lousy automated system, the instructions included with my new modem were wrong, their xfinity app wasn't working, and speaking good English should be important when providing spoken telephone support to English speaking people. Plus the service has problems daily, TV program gets stuck or goes black, the TV guide is wrong, internet bogs down... It is awful.

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