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I bought a pair of shoes online, received the package a few days later, but the shoes were defective. I contacted customer service who responded immediately, managed to send them back (free return as established in their policy) and exchanged them for another pair, they kept me updated with emails about the different stages and in the end they gave me my new pair of shoes.
Birgit T.'s review of JustFashionNow earned a Very Helpful vote
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Had some trouble inputting address on payment form, otherwise everything was okay
