BILLY V.

I think many people give these folks a bad name for several reasons shipping customer service. We are all anxious to receive our orders and may have a tendency to over react when our orders are not processed and shipped immediately. I know for a fact that customer service gets overwhelmed with shipping questions, they will get back with you just give them some time. As far as shipping after you see it has been picked up by ups it is out of there hands nothing they can do! It's on ups. If you are a Midwest or eastcoast customers expect to wait 5 to seven days for your order. UPS Will normally put those packages on a train for cross country shipping. So if you unsure about using these guys as I was as long as you understand that time is what is needed to fix any issues go ahead and give these guys a try