Billy R.

It is a shame you have to give this company any stars at all. My order was sent to another customer and I received the other customers invations.
Trying to contact customer service is almost impossible, there is no contact information on the invoice or website for customer service that is easily accessible.(you have to hunt for the email address and the phone number doesn't appear) I emailed 2 times the "customer service number" and finally received a reply that didn't address my issue. On the third attempt I finally received a reply with number to call. I talked to a nice man but he couldn't solve the issue so I asked to speak with a supervisor. She wasn't available (surprise surprise) so I left a number. It took me 2 emails and calls before a call was returned. She promised to address the issue but a week later it was not address. Again multiple emails and phone calls with no response. Finally a call was returned and she promised the issue was resolved (even claimed to get production on the phone to verify) It is now one week before Valentines Day (my company does a promotion) and we don't have our order and customer service will not return my call.

They will tell you its a 14 day free sample and then they will continue to send a product to you without authorization. Go to the website to cancel and there is not an email to send to cancel the order etc. If you call you get a lot of "who shot John"... under no circumstances give them a credit card number.