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Billy P.

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1 Review by Billy

LightInTheBox

  • LightInTheBox

“Poor service, lack of customer support...”
7/22/16

This company does not ship it's products in a timely manner... I would avoid buying anything from this site!

  • Comments (0)
  • 1.7M Views
Helpful  (3)
Thank you
Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear Billy, this is Pinni, supervisor from Light in the box.

I noted that you send a check order progress ticket to us, and we replied your ticket within 24 hours. As it is stated clearly on item's webpage: Processing Time: 1-4 business days which means the product takes up to 4 days for processing. Unfortunately the system shows you did not read our reply yet. Sorry for the confusion.

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13099006

Sincerely,
LightInTheBox Customer Service

Billy Has Earned 3 Votes

Billy P.'s review of LightInTheBox earned 3 Very Helpful votes

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