Always been pleased with the plants supplied. Deserve repeat business. Big contrast with some online gardening/plant suppliers I've used and won't return to eg Gardening Express
Some of the plants supplied were of appalling quality and would never be seen in a nursery or garden centre of any standing. Customer service takes the stance that the plants are of good quality, despite the obvious contrary position. They rely on customers not being prepared to pay for the return of the plants which should never have been sent out in the first place.
One star is one too many.