Bill P.

TWC / Spectrum lies about its promotions. They mailed me, an existing customer, a letter saying to call a specified number and I would save $25/mo. And be provided with a higher speed internet service. After spending 45 minutes on the phone with 3 different agents each telling that they could not do what their mailer said, I achieved nothing. Save your time and money. Do Not use TWC Spectrum.

TWC / Spectrum lies about its promotions. They mailed me, an existing customer, a letter saying to call a specified number and I would save $25/mo. And be provided with a higher speed internet service. After spending 45 minutes on the phone with 3 different agents each telling that they could not do what their mailer said, I achieved nothing. Save your time and money. Do Not use TWC Spectrum.