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Billie C.

Contributor Level

Total Points
87

1 Review by Billie

  • OpenSky

12/5/16

I purchased 3 garments. All 3 were oddly sized. For example, on one shirt that was supposed to be an oversized big shirt, fit fine in the arms, but the body of the shirt was cut so small I couldn't even get it on. Another "poncho" type top was fine through the body but the wrist openings were made for a 6 year old. So when I went to return the order, it was somewhat confusing--and they are going to charge me to return these defective items. I have emailed about that, but I'm not optimistic. I wish I'd checked these folks out a little better before purchasing from them. I'll never do it again, that's for sure.

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OpenSky E. – OpenSky Rep

Hi Billie! Our apologies for any inconvenience caused regarding your recent purchase. Generally speaking, if you wish to return an item, you will be responsible for the shipping costs as described in our return policy here: https://www.opensky.com/customer-support?article=2492115. However, that is not the case if an item is damaged or otherwise not as described. In any event, if you are in need of further assistance, please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week, and we will do our best to help. You can also send us an email from: https://www.opensky.com/content/contact-us

Billie Has Earned 7 Votes

Billie C.'s review of OpenSky earned 7 Very Helpful votes

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