My opinion is AAKA is a blatant FRAUD!
I have a very good support for my Gateway computer. I was trying to reach them and AAKA Support answered and said my support that I was using was a fraud and provided information showing my support was a fraud.
I assume AAKA created what they showed me. AAKA or the related company, It appears AAKA hacked my computer and was waiting for me to come on line. They offered ti fix everything for what I think was $499.00.
I was very happy with my previous company and suspected this was a fraud; so went to my original company, Sure enough AAKA or their sub was a fraud and my original support company fixed the problem.