bill f.

Ordered a bong on April 19th. It's April 30th. Still waiting. According to their site, it hasn't shipped. I received an email today asking if I'm happy with my order. Emails going unanswered, no phone number on site. Never again. A couple days away from calling my bank and getting the charge reversed.

Edit; Finally received item on May 15, nearly a month after ordering.
Meanwhile, after getting tired of waiting, I found a similar, but better item on ebay for $10 less, ordered it May 1, received it on the 8th.
Item from Hemper was nice, not as heavy glass or construction as my Ebay item. All in all, looks like Hemper has some nice stuff, higher cost than you'd pay for similar stuff on ebay, and if you're in a hurry, don't bother.