Bill B.

This happen several years back. Before they changed their name from Northern Hydraulics.
But it has been a thorn in my side ever since. Have not bought another thing there.
I bought one of their top of the line hot water pressure washers. Their brand. $2200. Total.
The very first time I tried to use it. All the fittings and joints leaked. Water came out every where. I called them, and took it to the repair shop that they told me too. When I went back to get it. They would not stand behind their guarantee. Said it was normal wear and tear. So I had to pay to have it fixed.
I had not even used it yet.

Somewhere around a week and half before cyber monday, got on site. Making plans to
Place an order. Wrote down a whole page of part numbers and prices. Did not order at that time. On cyber monday got an email from them saying every thing an additional 10% off.
Sounded good to me. But got on site. And every single part I had wrote down had increased in price by 5%. So even with the 10% off. You actually was only getting 5 %
They came up with some gobble goop as to why.