Like others, I enrolled in the site under the assumption they would help in my search. I too was told my resume sucked and they would help me re-write it for fee. Fortunately, i was able to find a job WITHOUT their help. However, the monthly fee continued to be charged. Their Customer Service is a JOKE. Their hours, being on the left coast, do not sync well with east cost users, making it more difficult to cancel. I believe they STOLE MY MONEY, and would suggest NO ONE USE THEM... EVER.