Hello: We just placed our first order with Magnets.com. It was a custom order in which we sent them a jpeg of our logo and tag line and they printed it on a heart shaped magnet. Other magnet suppliers requested logos be die cut, etc, a much more complicated and expensive process if you have to pay your graphic designer to prepare the proof. Magnets.com got the order finished and shipped within 3 days. All prices, including shipping were as quoted. Delivered without a hitch. We will be ordering from them again. Thank you, good job.