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I booked my flight for 9 Feb [Booking ID: *******] on 14th Jan 2016. On Feb 5th they sent me an email saying "... due to a system check your reservation with booking ID ******* had to be cancelled.". They took 5 mins to pull the money from the CreditCard but now i am trying to call them up for the refund amount and i am not getting any proper response from them. Really pissed off.
Bilal D.'s review of Bravofly UK earned 2 Very Helpful votes
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There is no 0 star rating, don't go with bravofly one of the worst. There customer care team is...
I had a very bad experience with Bravofly. They didn't send updated itinerary to passengers when...
Dear Bilal D.,
We are sorry that we have been unable to confirm your booking. Our system automatically detected an unsecure transaction, therefore it was blocked immediately in order to protect your booking.
The reason there may still be a transaction pending on your card is due to the temporary credit limit system used to take payment. The amount has been released by us but the time taken may vary depending on your bank or card provider. I have asked our Customer Care Team to send you a proof of transaction document that you can pass on to your bank and may help speed up the process somewhat.
Kind regards,
Sofia