Manchester T.

Extremely poor service... Genius Bar Trafford Center won't entertain any loyality
Or customer care and will behave like king of the Market. I waited whole day during Xmas and new year at apple store to replace my handset battery. End of the day they rejected the battery replacement. They will do anything for not to get the handset working to enforce customer to buy a new model and spend ££££. My handset is in absolutely mint condition apart from battery but apple wont' replace it and declined it fully and have said no support or help will be provided. I have no option apart from throwing my handset in the bin. Too much monopoly on the market and won't do the basic customer care.