I used to use shop & ship very regularly when I used to live in Dubai. I moved to India since 2019 and used shop & ship 2-3 times. All the time I ended up facing issues with customer service. They charged me too high for importing. Also their customer service is very rude always try to put the blame on the customer for delay, high import charge etc. The team in India is very un-professional. I strongly recommend not to use shop & ship if you live in India.