Worst booking engine imaginable. Expedia prides themselves on inadequate employees, wrongful bookings, extra charges, lack of communication, long wait times, and no call backs. The only thing Expedia is good at is wasting everyone's time. Dealing with Expedia and their employees is beyond painful. To put things into perspective I rather claw my eyes out with my bare hands than deal with Expedia again. I wouldn't wish this type of customer service on my worst enemy. The only question I have is how is this company still in business?