Bianca F.

Recently had this really bad experience with the sales team. A sales person bullied me into taking a plan with etisalat mentioning internet would be provided in my residence. When I noticed the address on my contract I told them it wasn't the correct address. The sales and processing team mentioned its ok just provide your correct address to the installation team. After which the installation team tells me they cannot install the internet service to my apartment. When I tried to contact the sales team the person who offered me the sale, he did not even bother answering my call or replying to my query nor did he bother returning my calls. That's when i realised the sales team at Etisalat are just a bunch of bullies who can do anything to get a sale and then forget their customer after the sale is done. By far my worst experience with Etisalat. I hope the reputation of Etisalat is not duped by employees like these. For this experience I was forced to add a star so I could submit my review. But honestly they don't even deserve that one star.