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Bhavin S.

Contributor Level

Total Points
107

1 Review by Bhavin

  • The Online

8/31/16

I'm a web pro and into website designing since last 7-8 years and have many Indian clients. I was hosting with Hosting Raja and then transferred to BigRock, but was not satisfied with their hosting speed and features, I was looking some professional hosting provider which featured advanced hosting technology like fully managed hosting in the cloud. After enough searching, my web designer friend recommended me Online (www.the-online.com) which advertises itself as India's national web hosting company. I migrated my own drupal site as well as 18 of my clients sites to Online. I purchased their Ultimate Hosting Plan which came with unlimited hosting space, unlimited data transfer, a free domain, free SSL cert, and huge power of 2 CPU core and 2 GB dedicated RAM - all for my own use. The plan also included free CDN and caching at their data center across US, Europe and Asia. I felt good, and asked them to migrate all my sites and my clients' sites. Though initially the support representative assured me that it will take 4-5 hours to migrate the sites, I took them up to 10 hours to migrate all of them. Yes, the sites were over 100 GB with many MySQL databases, but they should have informed me in advance that it will take time. Anyways, I was happy with their free migration service and tested their hosting speed on various third-party sites. My sites were loading in between 500ms to 900ms that is less than one second - which was far far better than Bigrock and HostingRaja speed. The performance was reliable and there was no downtime at all in past 11 months. The only drawback is their telephone support. Whenever I call their support kept me waiting nearly 10-12 minutes but then escalated my query fully. I hope their email support is better than telephone support.

Tip for consumers:
Ask for free migration of all your sites from your old hosting provider and they'll do it for you. They transfer all sites, mails, data bases, apps from your old account to theirs. Also as for dedicated IP address. They will give it free and even setup it for you.

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Bhavin Has Earned 7 Votes

Bhavin S.'s review of The Online earned 7 Very Helpful votes

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