I had purchased my Fitbit HR through Amazon India. Unfortunately fitbit spoiled hence I sent email to Fitbit along with the photos of Fitbit. I got immediate response of my email and they agreed to replace my Fitbit HR. And they did it too but unfortunately that device did not work hence i sent them email again and finally they gave me FITBIT Charge 2. I received it today and did setting of its and working well.
Its never happened with Indian company in replacement device but Fitbit did it without any hassle.
Thanks to Fitbit
Hi Bhanu,
Thanks for sharing here your wonderful experience! We hope to hear more of this from other customers as well.
Have a happy stepping day!
Best wishes,
Fitbit Support