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Bhanu N.

Contributor Level

Total Points
81

1 Review by Bhanu

  • FitBit

6/12/18

I had purchased my Fitbit HR through Amazon India. Unfortunately fitbit spoiled hence I sent email to Fitbit along with the photos of Fitbit. I got immediate response of my email and they agreed to replace my Fitbit HR. And they did it too but unfortunately that device did not work hence i sent them email again and finally they gave me FITBIT Charge 2. I received it today and did setting of its and working well.
Its never happened with Indian company in replacement device but Fitbit did it without any hassle.
Thanks to Fitbit

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Fitbit S. – FitBit Rep

Hi Bhanu,

Thanks for sharing here your wonderful experience! We hope to hear more of this from other customers as well.

Have a happy stepping day!

Best wishes,
Fitbit Support

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