This organization has been a lifesaver for me. To explain:
I drive for work. I'm a Regional Sales Director, so I have to. I punish my cars. I get tons of repairs every year. I'm an early adopter of RepairPal and gladly so. It's been nice to see this company grow and do well, and the reason why they do well is because they vette their repair shops. I have never been to a RepairPal recommended shop that has done me wrong-ever. Sounds to me like the other, negative reviews are by disgruntled competitors and other, assorted trolls. Take it from me (and my car!); RepairPal is an AWESOME resource!