Bev H.

I placed an keychain order online for pickup at the store in Scranton, PA. I received an email from the store that night sayong they were out of stock and to call an 800 number for help. Before I called the next day, I checked my credit card and saw not one, but 2 charges for the key chain and no credits. I called the 800 number and the rep was very short with me. She insisted that my order had been cancelled and that if my card was charged, it must have been the stores mistake. So I called the store, and Debbie just about bit my head off, insisting that stores don't charge cards for online sales. My only recourse was to call my credit card to dispute both charges. No personalized key chain for.my son's birthday, but I'm out $74 and 2 hours of my life until this is resolved. This company won't be around for. Much longer - BUYER BEWARE!