I purchased a repeat blooming lilac this spring. Unfortunately, FedEx was used to deliver this tree. FedEx could not find my house (that's another review). The tree was in a FedEx center for about a week. I received the best customer service from any company that I have dealt with. They personally made calls to FedEx on my behalf and promised to send a replacement tree with the carrier of my choice. The tree arrived after being in a box for 8 days with no lights on a Truck. I was amazed at how healthy and vibrant this plant was after having endured the trauma inflicted by FedEx being boxed for so long. It was packaged securely and the root ball was wrapped in burlap. The tree is thriving and on its second bloom for the year.

They are all the same company ripping people off under these three names. After receiving dead twigs, rotted mushy bulbs, and other worthless crap from Burgess Plant and Seeds, I discovered that I had an order with a company that had the same address as Burgess. I have called and sent several e-mails to have my ordered cancelled. The customer service is horrible.

Royal Dutch Gardens1804 E. Hamilton Rd.
Bloomington, IL 61704-9609

Direct Gardening1804 E. Hamilton Rd.
Bloomington, IL 61704

Burgess Seed & Plant Co
1804 E. Hamilton Rd
Bloomington, IL 61704-9609

I love this company! They ship healthy plants in coconut containers that are biodegradable. They are shipped securely and Safely. After dealing with the criminals that sell garden plants on-line it was refreshing to find a company that delivered. Every plant that I have ordered is alive and thriving. They are my go to for garden plants.

I've ordered from them 4 times. The plants were packed securely, and they arrived in great condition. Every plant that I've ordered from them is still alive and thriving. I don't know how their customer service is because I've never been dissatisfied with their products.

Breck's, Spring Hill, Burgess, and Michigan Bulbs are all probably owned by the same criminal empire. They have to know they are selling substandard merchandise.

Several plants arrived as dried twigs and the iris corms were dried and dead. I order yellow stargazer lilies, they were pink. The apricot fudge lilies never bloomed.

Wrong items sent. I spent nearly $200 on fall planted flowers and bulbs last fall none bloomed this spring. I wish I could give 0 star. They suck!

I have been trying to reach them for 6 days. The phone number does not work, and they won't answer the emails. Everything in the order was dead. I wish I had read the reviews before ordering from this company.