beverly s.

I was thrilled with this site, at first. You have to have earned $25 to cash out for something rather than a donation or a magazine. I prefer to get the gift cards. First time I cashed out, I got my authorization code right off to claim my gift card, which then arrived quickly, in the mail. That was good, until I earned my second $25. I cashed out on it, on Dec. 3rd, 2010. I was waiting and waiting for my second authorization code, and then finally, on Jan 4th, 2011, I pull up my account and see where my claim had been "rejected". I was extremely disappointed. No reason as to why, and I've already earned over $11 working toward another card. The only thing that it told me was to see the "conditions and terms" which I can not find. I did nothing different for the second $25, than I did the first. I just simply used my time and took their surveys, which now, I'm recieving NOTHING for... I sent an email to customer service, and so far I've received no reply... and yes, the email was sent early in the day, so they've had time to reply. I feel like this company has stolen from me. My time is valuable, and now that they have all of my info... I get nothing. If I don't hear something from them, today, I am going to report them... not sure to whom. But I will find out the proper channel to take. I was really excited about this site, but they have burnt me now. If, by some chance they make this right, I'll be sure and come back with a post... if I don't hear from them... consider yourself warned to how they operate.