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Beverly S.

Contributor Level

Total Points
89

1 Review by Beverly

  • FooPets

12/14/10

For anyone considering joining up on foopets.com DON'T. I have never heard of company that is run this way. The terms of service basically say... you give us your money and we will decide if we give you anything and we can ban you and keep your money at any time for any reason we decide. I am not kidding. No matter what happens there, they repeat that to you over and over. You are entitled to absolutely nothing for your money.

I am not sure if that is legal as the company gives no consideration (a legal term) in return for your money.

Whatever it is it is a horrible rip off. The company is supposed to be a fun website where people play with virtual pets. Instead the company is run terribly, they repeatedly remove benefits and raise prices with no prior notice. You pay a monthly fee that entitles you to a certain amount of "foodollars" the only problem is that one day you can buy a pet for 20fds and the next the minimum is changed to 45fds, so you get half the benefit and no possibility of a refund.

Further the site is full of glitches. Many times these glitches give out benefits to players the company did not intend. Instead of fixing the problem the company blames the customers for accepting those unintended benefits. Recently, they released a change to their program without proper testing that allowed a player to gain unlimited foo dollars. Naturally, people thought that was great deal and grabbed as many as they could. The site is full of children and it was mostly the kids that found the issue (clever as they are). Instead of simply taking the fake money back, the company issued statements through its team members and called the children immoral thieves who deserved terrible punishments which included being blocked from the site and foo gets to keep their money. Children all over the site were in tears and terrified all for doing what comes naturally. It is a game after all and they were offered the foodollars by the site, it is not as if they hacked in and stole anything.

To have your spokespeople call children thieves for a mistake the company made, well, it is beyond reprehensible. It is slander and just plain cruel.

As mentioned, Foo has horrible customer service and raises prices on the site without warning. In one instance they raised the price of a needed flea medication for your virtual pets by 20,000%. So, you give them money thinking it will buy a certain amount of stuff but they change the prices so drastically, your money is worthless.

Not only do I think you need to stay away, but I think this company should be investigated for fraud and unlawful business practices.

Finally, thanks to the new price increases and the removal of previous things you could do on the site, the site is boring, expensive, and no fun at all. But, the harassment against children and the Terms of Service where they promise to give you nothing in return for you money... well, you would have to be a total idiot to hand them your money.

Beverly Has Earned 9 Votes

Beverly S.'s review of FooPets earned 9 Very Helpful votes

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