Hello, I was most satisfied with the professionalism of Mr. Richard Zoneenee, representative, in explaining and assisting with best pricing for my plan. I must say, won't know "true experience" of my investment with Select Home Warranty until I submit a claim. After my claim experience, I will post a rating and "based on my claim and service experience" I will share with my family and others who are currently considering a home warranty. Thank you.