I have used pet supermarket for two years and have been very satisfied however my last order for £59 has not arrived and I cannot contact them by phone. I order renal food which I am unable to buy off the shelve, my cat is now suffering because of this and unable to get any more delivered from other companies until 01. 12. 17. I will never use this company again would like my money back and feel they should pay any vets bills as my cat is now showing signs of problems without the specialist food required.