Do not buy there water heater extended warranty. It states it covers parts and labor for repairs or replacement. On water heater failed and Rheem provided excellent support and authorized replacement. Asurion on the other hand did not arrange contractor for replacement installation and provided instructions for us to be reimbursed. We complied with instructions but when the bill was submitted in include uninstall of defective unit, return to retailer to obtain replacement unit, and parts and labor for reinstall of new unit. The only paid for reinstall although obviously the reinstall was impossible without uninstalling and returning the defective unit. We were never informed of this until 60 days after submission of claim and multiple promises for full compensation.