My husband thought he was reserving a room directly with the hotel, (looked like hotel res site complete with logo) and it was not until the end of the reservation that realized it was a "bait and switch" that he was in a third party site. He needed to make a change to the reservation and was not allowed to do so, had to cancel the whole trip to Reno Air Races... his only vacation for the year!
No rooms available!
Thank you for destroying his only vacation!