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This company has to be closed down they placed next day delivery money and when the money for next day day delivery has been paid you ll never get the item 5 working day and said it is non refundable Well this stealing people s money by method which not acceptable in a whole England or UK I ll ne'er recommend this company to friends and family because this total fraud
Betty L.'s review of Aromantic earned a Very Helpful vote
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This is the email I sent the customer service and I was told that they cannot help me because...
Dear Betty,
Thank you for taking the time to write a review.
My colleague tried to tell you on the phone that you placed your order on Saturday which is a day that we are unfortunately closed. Therefore we wouldn't have started to process your order until the earliest, today, Monday. We are not Amazon, we don't have the ability to work 24/7 as we are a small family run business. The delivery service you paid for is Royal Mail Tracked 24 which is only going to be from the point in time that we ship the parcel out after having picked and packed it as per our delivery page as well as the checkout where we state that it can be up to 3 working days from the point of order.
Your order is now shipped and so long as Royal Mail are on time then you should have it tomorrow.
As a result of your feedback, we have now renamed the service from "Royal Mail 24" to "Royal Mail 1st Class" to give our customers clearer expectations.
Regards
Benjamin Borseth
Managing Director
Aromantic Ltd.