My home after 16 years has been re-zoned to a flood zone. My agent Shaun has helped me tremendously! This agent has helped, listened sympathized through all my issues of trying to save my home due to the high cost of flood insurance. I can not say enough but THANK YOU Shaun for sticking with me! My Flood insurance policy decreased. He called me personally to give me the good news. Now that to me is a GREAT agent and customer service!