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Bettye D.

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1 Review by Bettye

Genuine Replacement Parts

  • Genuine Replacement Parts

“Company refuses to pay for the return of a incorrect product that they sent to me.”
10/31/18

I ordered a meat pan refrigerator drawer. They sent me a "fruit/vegetable drawer. I have requested that they send me a prepaid return ticket for the incorrect product that they sent to me. They always ask for pictures and lots of other information. BUT, THEY DO NOT RESPOND. I have chatted, called, and emailed them at least ten times over the last 6 weeks. They refuse to respond. I have asked my credit card to void the transaction. Perhaps they will respond when they credit card company contacts them.
They are not a reputable company! I have attached a picture of the drawer that I need, and the packing slip from the company.

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