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I am finally able to say that my problem with the order that I placed with Newchic has been solved. I ordered four items from Newchic while being unfamiliar with the Newchic vs US size differences. Three of the items were too small despite using the Newchic size chart. After a great deal of back and forth, along with help from my tech saavy daughter, I was finally able to return the items and exchange the for the sizes that I needed. I received the exchanges yesterday and was very pleased. The items fit so much better. I appreciate Alis for all the help that she provided to remedy the situation. Now that I have a better understanding of the Newchic size chart/differences in US sizes, I look forward to ordering more items from Newchic in the future.
Betty E.'s review of NewChic earned a Very Helpful vote
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Dear Betty E.,
Thanks for your feedback here and we are glad that your problem has been solved.
About the size, you can find all the details about the sizes of each item on every product page by click the "size chart "/ " size guide ".
Some tags UK/US size number may be different from our size charts UK/US size number.
To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement, not the usual size you ordered.
If you have any doubts about the product or your order, please feel free to contact us and give us more details.
If on computer:
https://www.newchic.com/Contact-Us-hc10.html
If on phone:
https://pwa.newchic.com/customer-service
We will do the best to help you. Thank you.
Have a nice day.
Best regards,
Newchic team