Been shopping on and off for jeans from this company for years, and for tops and sweaters this past year or two. The quality of the merchandise has been steadily falling this past year. Material is sub par, tops stretch out, pill, fade, and fall apart within one season. I now call them throwaway clothes. Don't bother buying anything full price, quality is not there, sizing is all over the board. Their size charts a literally a joke, their jeans do not state inseam sizes, and size charts show sizes S, M, L etc instead of numeric numbers which is how their jeans sold. Their customer service people have to be the dumbest people on earth, when inquiring about the difference in inseam sizes between short, long and regular-they don't know, once I was told they are the same?! So not trained on any of their products, have no grasp on how to spell. Recently ordered jeans, they cancel it. Ordered again in a regular and they send me a long (probably a return). Actual jeans I got had tags listing long all over them except the price tag which said regular. Also customer service usually send boiler plate answers and really don't or can't read your question. Its like this company is run by toddlers. Reading some of the reviews on this website for them, I am absolutely sure they are fake or written by employees paid to do so. Half the time they don't post my reviews whether positive or negative. Now they stopped using Shoprunner (a service that is for free 2 day shipping and returns), so I really won't be purchasing much at all since they charge $8 to ship even the smallest order in a plastic bag.