This company is awful! I have been ordered 25. 6. 2016. I have been paid by PayPal. After not receiving anything I opened a dispute against this unserious and unreliable company at PayPal. First they lied and said I have been not paid! But everybody knows that PayPal is paying immediately! And I have been checked it and of course the amount has been paid to dresslink from PayPall like always There has been never a problem for me with PayPal! Dresslink begged me to close the dispute and than they would sent me my goods or refunding my money. But nothing happend and we have today 25th of September. So they just kept my money. Nice company concept. If you do that worldwide you could earn a lot of money with that. They are somewhere in China. I am in Finland, so what I could do? Nothing! But I want to warn other people to order there!
Dear Bettina,
Sorry to bother you, I am Echo from Dresslink.com and in charge of the after-sale service. We are truly sorry that your experience with us did not meet your expectations. We just notice your complains here. Please forgive me contact you too late,
About your order we confirmed it has been shipped from us timely, and check the status with our post office, it should be arrived in your local post office, would you pls tell us did you get the package or yet?
If not, please kindly contact us by sales@dresslink.com
We will help you investigate where is the package in and give a satisfied reply to you.
Looking forward to hearing from you soon.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department