In January, I submitted an order, and it is now June, and after many delays, I received an email that they are canceling my order! One of the 3 items arrived, but in the wrong color. The other 2 items were on back-order, with the date stretching to March, then May, then ultimately I received an email in June, saying they just cancelled the other items! It is impossible to reach their cust service line---I called multiple times, ultimately hanging up after an hour! This was my first time dealing with Zoro... and definitely my last!