Beth w.

DO NOT USE. Ordered a dress from them in March for daughters prom. Arrival date was April. I missed the delivery so rang and asked for it to be delivered to my local pickup point. Two days after I went in but was told I couldn't pick it up as I didn't have an email or text and no photo id. Rang delivery company the next day and they said milly bridal had requested the dress back. I've online chatted with milly Friday 3 times. The second time they said they would send out another dress so waited another 2 weeks and nothing. They fobbed me off each time. I've emailed them twice and got a reply today. They told me the dress has been ruined and they will make another one and I need to pay £80. Wish we had read the reviews before buying.