I placed an order on Tuesday evening, including paying $20 for 2 day shipping. On Friday evening, I received an email that my order was ready for shipping. On Monday afternoon, I called and although it took a while, they located my order, told me it should have shipped already and they'd ship it overnight, which they did. However, they did not include everything I ordered and did include something I hadn't ordered (and didn't want). Their "live chat" has never worked for me, the login to their site to view my order worked sporadically. I have requested a refund of my shipping fee, but don't expect to receive it. I recommend AGAINST doing business with this company--they don't have their act together. There are lots of companies that manage 1-2 day order-filling--zeetron isn't one of them.