Horrible customer service. I ordered coach to replace an existing one with exact same dimensions. Took over 10 months for order to come in. When it came in, the delivery service didn't even try to bring it in the house, claiming it would never fit. Mind you, I had already brought in and removed THE. SAME. COUCH. Advice from Coleman was to leave it in the back yard and they also charged me $400 cancellation fee. Bottom line, you are better off buy furniture from LITERALLY ANYWHERE ELSE.