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While in Ohio staying with my 97 year old mom, I order a lap desk for her which did not work out. When I returned to North Carolina, I returned it to Pottery Barn Teen for a refund. Rather than refund me the money, THEY RE-SENT THE EXACT SAME ITEM TO OHIO! So now, I will need to somehow get back to Ohio from North Carolina to get it while Corona Virus restrictions are still in place. Any other company would have sucked up their mistake and just refunded my money and said don't bother to return the second one.
Beth R.'s review of Pottery Barn Teen earned 7 Very Helpful votes
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