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Where I live, untracked shipments tend to disappear en-route or arrive months late, so even if a website offers international shipping, if they don't use couriers I prefer to use a forwarder. Borderlinx have never let me down, everything I've shipped through them has arrived in a timely manner and hassle free. I've been using them for years, first for shipment to Singapore and then to where I am now, never had any problems with them.
Tip for consumers:
Fairly expensive, so consider other options if they're available. But good if you need something hassle-free.
I ordered a tablet on 7 May, costing PHP6500. They delivered a set of make-up brushes worth about 50 pesos. I returned it, they processed a voucher refund, so I re-ordered. This time, they delivered a cheap plastic clock. I refused delivery. Since then, I've had two chat sessions, both times they've promised that the cancellation would be processed within 24-48 hours, but it's still showing as "shipping". Right now, I'm in the queue for chat for nobody's there. They seem to have a serious problem handling expensive items, and an even more serious problem handling customer service, now that there are no humans involved at their end.
Tip for consumers:
If it's expensive, go Cash on Delivery, and insist on opening the item before paying if you have any doubt. They don't like it, but it will save you a lot of hassle.
Thanks for taking our call, Beth. We have already called LBC for your delivery concerns and requested for them to notify you prior to the delivery for the additional landmarks. Please let us know what else we can do to help you. Good day!
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Hello Beth, Truly appreciate your feedback on your experience with Borderlinx. In order to benefit more, shop and ship together- with your friends/family members, use single account and release all the items together- Consolidated. You can saving amazingly. We provide 30 days Free storage period from the date shipment is delivered to our hub, giving you enough window to shop and wait for all the items to be delivered. http://www.borderlinx.com/en/pages/consolidate-shipments
Happy shopping!